Kids Help Line
Kids Helpline is a free, confidential 24/7 counselling service for young people aged 5 to 25 in Australia, providing support via phone, webchat, and email. It offers professional help for a wide range of issues including mental health, relationships, and school stress.
Phone 1800 55 1800
Website www.kidshelpline.com.au
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Child & Youth Mental Health Service
Eastern Health’s Child & Youth Mental Health Service (CYMHS) is a free, specialist program supporting children, adolescents, and young adults up to 25 years old who are experiencing complex or severe emotional, behavioural, or mental health challenges. Services include individual, family, and group therapies, psychiatric care, and community outreach, with a focus on recovery-oriented, culturally safe, and inclusive care for families across Melbourne’s eastern suburbs.
Phone 1300 721 927
Website www.easternhealth.org.au
The Orange Door
​The Orange Door is a free service in Australia that supports people experiencing family violence, and families who need help with the care and wellbeing of children. It provides access to a network of services including specialist family violence support, child and family services, Aboriginal services, and men’s behaviour change programs.
Phone 1800 271 150
Website www.orangedoor.vic.gov.au
Parentline
Parentline Victoria is a free, confidential telephone counselling service available to all Victorian parents and carers of children aged 0–18, operating daily from 8am to midnight. Staffed by qualified professionals, it offers support on a wide range of parenting issues—from child behaviour and development to family relationships and parental stress—and can connect families with local services as needed.
Phone 13 22 89
Some of the local services attract fees and it is best to talk with the service about any costs. The following list of local wellbeing services is provided for informational purposes only. Inclusion on this list does not constitute an endorsement or recommendation by our school. Families are encouraged to independently assess the suitability and quality of any service for their individual needs.
Local Psycologists
A child psychologist in Victoria is a registered mental health professional who specializes in supporting children and adolescents facing emotional, behavioural, developmental, or learning challenges. They offer services such as therapy, psychological assessments, and family support, often collaborating with schools, healthcare providers, and other allied professionals to provide comprehensive care tailored to each child's unique needs.
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Learn to Shine website www.learn-toshine.com
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Eucalyptus Psychology website www.eucalyptuspsychology.com.au
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